![]() Should they do it again, threaten litigation.Īlso, it shouldn't matter what GM dealership you bought the vehicle at, any GM dealership can perform warranty work. Regardless of what the dealership's service manager claims, unless the dealer can prove that whatever you modified caused the factory parts to fail, they can't deny the warranty claim. Steven, nobody's saying you're a dumb kid. I may seem stupid at times on here, but I do know a thing or two about cars and trucks. Thanks for the opinions, but I guess I am being taken as a stupid kid that doesn't understand anything. Okay, so I guess I'm calling GM Customer Service tomorrow on this, but When did GM have a right to tell the public they CAN'T do anything to THEIR vehicle THEY PURCHASED?Īnd I understand that if I put a part on my truck and it breaks a part that came on it from the factory, I am reliable for it, I'm not trying to scam the company out of parts, I am just trying to get a part that Went bad that was NOT ALTERED fixed, Is That So Hard To Understand? "Because it alters the suspension of the vehicle, we are not liable for any more of your truck, or anyone else who wants to modify their truck" I looked at him and said, "How does a BODY LIFT cause a strut to go bad?" and remember this is the last time we are allowed to warranty any lifted truck" "now we will send you a survey in the mail, mark completely satisfied and bring it back to us. Anyways, It got replaced today, and the manager said, Okay, my problem is and I guess you guys haven't read the other thread I posted.I have a bad front shock they call it a strut. Lots of bad publicity for the people who are being "investigated', and that'd be something that a dealer has a hard time recovering quickly from. (5) Contact your local news stations and tell them about it and ask them to investigate.many news shows have "Investigative Reports" where they try to investigate claims people tell them, for example, in Detroit, channel 4 has their "Problem Solvers", which is a group of reporters that investigate complaints against companies/business owners. The dealership must prove that your modifications to the vehicle caused whatever they're denying under warranty to fail, else they're required by law to fix it under warranty. If that doesn't work, follow through on the threat. (4) Threaten litigation against the dealership. (3) Try another alers are not owned by GM, they're individually owned, and some owners/managers are bigger pricks than others. ![]() (2) Report the dealer to the Better Business Bureau, because what they're saying is highly illegal. I guarantee you that the dealer is blowing smoke, 'cuz GM could never get away with ordering their dealers to do that. ![]() (1) Call GM customer care and tell them what the dealer said. €œNo warrantor of a consumer product may condition his written or implied warranty of such product on the consumers using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade or corporate name.â€Ĭlick to expand.A few suggestions for you: Further, consumers are advised to be aware of any specific terms or conditions stated in the warranty which may result in its being voided. However, the law's protection does not extend to aftermarket parts in situations where such parts actually caused the damage being claimed under the warranty. The law means that the use of an aftermarket part alone is not cause for denying the warranty. The essence of the law concerning aftermarket auto parts is that a vehicle manufacturer may not condition a written or implied warranty on the consumers using parts or services which are identified by brand, trade, or corporate name (such as the vehicle maker's brand) unless the parts or service are provided free of charge. This federal law regulates warranties for the protection of consumers. The Magnuson-Moss Warranty Act (15 U.S.C. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |